This is a key department and one that is close to Treasurer’s / CFOs heart. Most errors occur due to manual mistake (human error). The more number of manual touch points, the more the probability of human mistakes. Hence to avoid this manual intervention and human errors, most activities have to be automated – STP (Straight-through Processing).
Due to this reason, the automation department (also known as the Projects team) is always on the move – they need to evaluate each and every process – each and every activity and with ever changing technology and regulations, they need to access the risk on a regular basis with every change. They also need to suggest changes / automations in every process. Each process needs to be evaluated with microscope to further enhancements.
Because of the above, the treasurer or the head of the back-office (under direct supervision from the treasurer) keep this department under him. So they can closely monitor suggestions, get project approvals for automation / new technology implementation / risk mitigation and timely action.